Returns & Exchanges

At Medicube, we are dedicated to providing high-performance skincare that delivers real results; however, if you are not completely satisfied with your purchase, you may return it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack the items in their original packaging, ensuring all medical-grade devices and clinical skincare bottles are securely protected.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 7-10 business days.